Returns & Exchanges

Due to the perishable nature of our traditional sweets and savories, Sri Krishna Sweets generally does not accept returns unless the product is received in a damaged or expired condition. We are committed to ensuring your order reaches you in perfect quality and flavor.

Return Process

• 1.
  Report Issue

  Contact our customer support within 24 hours of delivery by providing your order number and clear photographs of the damaged or incorrect item.

• 2.
  Quality Review

  Our quality assurance team will inspect the submitted evidence to verify the defect or discrepancy against our strict production standards.

• 3.
  Approval Notification

  Once the claim is validated, you will receive an email or SMS notification confirming the approval of your replacement or refund request.

• 4.
  Resolution Process

  Approved refunds will be processed to the original payment method within 5-7 business days, or a fresh replacement will be dispatched immediately.